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Troubleshooting

Issue Probable Cause Solution
Email Verification Issues Verification email may be in spam or junk folder. Check spam or junk folder for verification email. Ensure correct email address was entered during signup.
Error Messages During Signup Signup process may encounter errors due to various reasons. Refresh the page and attempt signup again. Ensure all signup requirements are met, such as email domain limitations.
Account Recovery Forgot password or access issues after account creation. Use "Forgot password" option on GitHub login page to reset password.
Installation Errors Errors encountered during PyCharm installation. Ensure correct version of PyCharm for your OS is downloaded. Check system requirements and dependencies.
Accessing PyCharm After Installation Unable to launch PyCharm after installation. Restart computer and try launching PyCharm again. Ensure PyCharm is installed with proper permissions and user account has access.
License Activation Prompted to activate a license during installation. Ensure correct license key or follow steps to activate free student license if applicable.
Authentication Errors PyCharm fails to authenticate with GitHub account. Double-check GitHub credentials entered in PyCharm settings. Ensure GitHub account has necessary permissions.
Connection Issues Unable to clone or push to GitHub repositories from PyCharm. Verify internet connection and GitHub server status. Check for firewall or network restrictions blocking PyCharm's access to GitHub.
PyCharm Configuration Errors PyCharm settings for GitHub integration not working as expected. Reset GitHub configuration in PyCharm and re-enter credentials.